Support

Need help with one of our apps? We're happy to help.

Contact us

Email support@talentpool.dev. We usually reply within 2 business days.

To help us help you faster, please include:

• The app name and version (from the App Store page or the app)
• Your device models and their watchOS / macOS versions
• What you expected to happen and what happened instead
• Screenshots, if you have them

Claude Watch

Pairing fails or the code is rejected

Pairing codes last 5 minutes. Run cw pair on your Mac again and enter the new 6-digit code on your watch. Check that the four words on your Mac and your watch match before you confirm. After several wrong codes, wait 5 minutes and try again.

My watch doesn't get any prompts

• Check that Away mode is on in the Claude Watch app.
• Check that notifications for Claude Watch are allowed in the Watch app on your iPhone.
• Check that your Mac is online and the cw agent is running.
• If nothing helps, unpair and pair again.

If the watch can't be reached, nothing is lost: the prompt waits in your terminal as usual.

How do I unpair?

Open the Claude Watch app on your watch and choose Unpair. To pair a different watch, run cw pair on your Mac.

How do I remove Claude Watch from my Mac?

Run cw uninstall-hooks. It removes Claude Watch's hooks from your Claude Code settings and keeps a backup of the previous settings. Then delete the Claude Watch app from your watch. If you want us to delete any data related to you, email us.

App Store purchases

How do I get a refund?

Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.

How do I cancel a subscription?

On your iPhone, open Settings, tap your name, then Subscriptions. See Apple's guide.

Your data

To see, export or delete data related to you, email support@talentpool.dev. See our Privacy Policy for details.